Resources

Orleans County - Department of Social Services (OCDSS)

Orleans County - Department of Social Services (OCDSS)

14016 Route 31 West Albion, NY 14411 www.orleansny.com
Main Phone
585-589-7000

Fax
585-589-7479

Welfare Fraud Hotline
585-589-3110

HEAP
585-589-3182

Child and Family Services
585-589-3174

Foster Parents Program
585-589-3149

Kinship Care
877-454-6463

Child Support Enforcement Unit
585-589-3157

Primary Services
County Government Departments/Offices, Homeless Shelter

Description
Provides temporary and emergency assistance including Medicaid, Food Stamps, housing assistance, HEAP, and assistance with burials. Also provides Welfare Fraud Hotline, Child and Family Services, Child Protection, Adult Protection, Preventive Services, Adoption, Foster and Kinship Care, Child Support Enforcement Unit, and Domestic Violence Caseworkers.

See separate listings for details on specific services.


Hours
Labor Day thru Memorial Day (September-May): Monday-Friday, 9am-5pm.

Memorial Day thru Labor Day (May-September): Monday-Friday, 8:30am-4pm.

Eligibility
Service Area: Orleans County.

Intake Process
Call for information.

Program Fees
Call for information.

Handicap Accessible?
No

Date of Official Change
Nov 17, 2020

Contacts
Judy Gress (Primary)
Judy.Gress@orleanscountyny.gov
585-589-7000
Dione Harrington
Director of Services
585-589-3117
Rachel Mulholland
Rachel.Mulholland@orleanscountyny.gov
585-589-3170